Logo
Pricing

Terms of Service

Last updated: February 2026

Welcome to ConvertIMG ("we", "our", or "us"). These Terms of Service ("Terms") govern your use of the ConvertIMG website, applications, and services (collectively, the "Service"). By using the Service, you agree to these Terms. If you do not agree, please do not use ConvertIMG.

1. Overview

ConvertIMG is an online image format conversion tool that allows users to convert images between formats such as HEIC, JPG, PNG, WebP, TIFF, AVIF, and GIF. The Service offers both free and paid subscription plans.

2. Eligibility

You must be at least 18 years old (or have the consent of a parent or guardian) to use the Service. By using ConvertIMG, you confirm that you meet this requirement.

3. Account and Access

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us promptly of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscriptions and Payments

ConvertIMG offers both free and paid plans. Paid plans are billed through Stripe, our secure payment processor.

  • Billing cycle: Subscriptions renew automatically at the end of each billing period (monthly or yearly).
  • Pricing: Prices are listed on our website and may change from time to time.
  • Taxes: All prices include applicable taxes (e.g., VAT) where required.

By subscribing, you authorize recurring payments through Stripe until you cancel.

5. Cancellation and Termination

You can cancel your subscription at any time:

  • Through your Stripe customer portal (link available in your account)
  • Or by contacting us at info@convertimg.app

Cancellations are processed immediately and confirmed by email. You will continue to have access to paid features until the end of your current billing period. There are no cancellation fees.

ConvertIMG may suspend or terminate your access if you violate these Terms or misuse the Service.

6. Refund Policy

ConvertIMG does not offer refunds for unused time or partial billing periods. In exceptional cases (such as accidental double charges), please contact us at info@convertimg.app and we'll review your request individually.

7. Use of the Service

You agree not to:

  • Use the Service for illegal or harmful purposes
  • Upload or input content that infringes on others' rights
  • Attempt to bypass rate limits or abuse the Service

Converted images are provided for your use. You retain ownership of your original image content, but you grant ConvertIMG a limited license to process and convert it for the purpose of providing the Service.

8. Intellectual Property

All rights, title, and interest in the ConvertIMG platform, including design, software, and branding, remain the property of ConvertIMG. You may not copy, modify, or distribute any part of the Service without permission.

9. Service Availability

We strive to keep ConvertIMG online and functional at all times, but we cannot guarantee uninterrupted access. We may update, modify, or discontinue parts of the Service at any time without notice.

10. Disclaimer of Warranties

ConvertIMG is provided "as is" and "as available." We make no warranties of any kind, express or implied, regarding accuracy, reliability, or fitness for a particular purpose.

11. Limitation of Liability

To the fullest extent permitted by law, ConvertIMG shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid (if any) in the 12 months preceding the claim.

12. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we'll post a notice on our website or notify you by email. Continued use of the Service after changes means you accept the revised Terms.

13. Contact

If you have any questions about these Terms, please contact us at: info@convertimg.app